Bspoke Legal Pro
Secure voice for conversations where participation must be provable.
Bspoke Legal Pro governs live voice calls so firms can demonstrate who was present, when, and under what conditions, without relying on memory or after-the-fact reconstruction.
When participation becomes the risk
In many legal conversations, participation details are assumed in the moment and explained later.
Teams rely on:
- informal notes
- call logs
- recordings that lack clear participation context
When those conversations are examined — by a client, court, regulator, or opposing counsel — firms are often left reconstructing who joined, who spoke, and how access was handled.
At that point, intent matters less than what can be shown.
Legal Pro exists for conversations where that gap is unacceptable.
How Bspoke Legal Pro governs participation
Legal Pro establishes participation control during the conversation itself.
Before participants are admitted:
- entry is handled through a consistent, system-enforced flow
- participants are required to identify themselves before joining
- the participation record begins at the moment of entry
As the conversation unfolds:
- entry, exit, and presence are captured in real time
- speaking activity is attributed to identified participants in Secure Rooms
- participation data is assembled continuously, not reconstructed later
The result is a system-generated participation record that reflects how the conversation actually occurred — without relying on recollection, screenshots, or post-call interpretation.
How AI supports governed voice
Legal Pro uses AI as a conversational and operational layer that applies participation controls and assembles the record as the call unfolds.
AI guides callers through a structured entry experience, captures participant-provided identity information, and supports verification steps when enabled. As the conversation proceeds, AI observes participation activity and, when Secure Rooms are used, speaking activity, organizing information into a coherent, time-based record.
This allows Legal Pro to apply security in the moment — consistently and predictably — so firms don’t have to explain or reconstruct participation later.
AI operates within firm-defined rules and workflows, supporting control and accountability without replacing legal judgment.
Future-ready by design
Standard Rooms and Secure Rooms
A call may begin in either a Standard Room or a Secure Room, depending on the nature of the discussion and the firm’s judgment.
Standard Rooms
Standard Rooms apply governed entry and participation tracking. Participants are required to identify themselves before joining, and the system records when participants enter and leave the call.
Standard Rooms are used when participation clarity matters, but detailed speaker attribution is not required.
Secure Rooms
Secure Rooms are used for more sensitive discussions. In addition to governed entry, Secure Rooms add a callback-based verification step before admission and enable detailed speaker activity tracking.
When a call takes place in a Secure Room, the firm can later demonstrate not only who was present, but precisely who spoke and when, based on a system-generated participation record.
This allows firms to apply stronger controls deliberately — without forcing every conversation into the same posture.
Artifacts produced
Legal Pro automatically produces a system-generated record of participation that reflects how the conversation occurred, based on the room type used and the controls applied.
For calls conducted in a Standard Room, Legal Pro produces:
participant identities as declared at entry
timestamped join and leave events
a record of the room type and entry conditions in effect
This provides a defensible record of who was present and when, without capturing speech activity.
For calls conducted in a Secure Room, Legal Pro can additionally produce:
callback-based verification evidence
a speaker activity timeline showing who spoke and when
Speaker activity tracking is limited to timing and participation. It does not capture, analyze, or interpret the content of speech.
Depending on firm policy and what is explicitly enabled for the call, Legal Pro may also produce:
recordings
transcripts
summaries
matter association metadata
Participation records and optional artifacts are accessible only to the account owner and are retained according to firm-defined retention policies.
Reducing downstream effort and expense
When participation is unclear, firms compensate later — through additional staff time, external services, or defensive documentation.
Legal Pro reduces that downstream effort by producing a defensible participation record during the conversation, rather than relying on reconstruction afterward. This limits rework, reduces reliance on third parties, and avoids over-documenting conversations simply to protect against uncertainty.
By shifting structure into the interaction itself, Legal Pro helps firms contain the time and expense that otherwise accumulate after the fact.
Where Legal Pro fits
Legal Pro is designed for legal conversations conducted over voice that require:
- clear visibility into who participated and when
deliberate control over access without introducing procedural complexity
the ability to deliberately apply stronger access and documentation controls when warranted
a defensible record without over-formalizing the interaction
Depending on the matter and firm practice, some conversations may be better conducted using:
Legal Center, when party separation, sidebars, or structured sequencing are required
Secure Spaces, when end-to-end encrypted messaging or video is more appropriate than voice
Legal Pro is part of a broader suite that allows firms to choose the appropriate modality and level of control for each conversation, based on legal judgment.