Make the Time to Migrate AT&T Teleconference Service Accounts Successfully
A clear understanding of your accounts and usage is the first step to migrate AT&T Teleconference Service accounts successfully. You’ll want to start by requesting a trailing 12 corporate monthly summary report and a registration (RDI) report from AT&T.
Reviewing these reports will help us audit and clean up accounts, ensuring that only active users are transitioned. Once we have a clear picture of your user community, we can begin to consider the key questions that will ease your transition:
- Who first? Do you prefer an “executives last” approach to migration? Is there a user group clamoring for new and better now? Customers with large and diverse user communities may benefit from a thoughtful, phased migration.
- Who cares? If you have users wedded to their access/host code pairings, identifying them and retaining those pairings will ease their transition experience.
- Who has? Which of your users have standing, scheduled calls? Clear and early communication coupled with adequate runway to adjust calendars and invites as needed will be key.
- When? With year-end approaching, what are your deadlines to get through procurement? To get comms out to your users?
Considering your unique context will help us help you make a seamless transition of user accounts to Intellor – to Bspoke Conferencing accounts and/or operator-assisted conferencing.
