Lessons from the Pandemic: Takeaways for Teleconference Hosts

Open and closed locks

In all the talk of “lessons from the pandemic” for virtual and hybrid communication, the focus has been on video/web conferencing. But there are takeaways for teleconferencing, too. How about “How to avoid Zoom-bombing” when hosting a teleconference? These simple tactics can get you there when you host a reserved conference – giving you control […]

When a Microsoft Teams meeting dial in couldn’t meet requirements for citizen engagement, this state government agency turned to Intellor.

Woman on phone

When the pandemic closed committee and hearing rooms, state and local governments required new ways to fulfill obligations to engage constituents. Many looked to internal Teams infrastructure, assuming it would suit evolving requirements. But for some communities and communications, it fell short, leaving communicators to balance challenges, including: Internal stakeholders’ desire to use Teams – […]

Audio conferencing solution via meeting room?

Audio conferencing solution hardware in an empty conference room

Three reasons to think twice about using your meeting room as an audio conferencing solution. Who just joined the call? Given the prominence of video/web conferencing, that question may seem like a throwback to days of old. But given the simple market reality – billions of teleconferencing minutes occurring every year – it’s a question […]

Teleconferencing services transition planning?

Teleconferencing services vendor and customer shake hands in building lobby

2 focus areas for a smooth teleconferencing services transition. We’re back with thoughts on navigating planned or unplanned service changes. Need a quick reminder of our bona fides on the topic? The Intellor team has helped countless IT and telecommunications professionals successfully navigate teleconferencing services transitions over the past decade. Last time, we talked process. […]

Teleconference services change?

Teleconference services vendor and customer handshake

Smooth teleconference services vendor transitions consider people and process. The Intellor team has helped countless IT and telecommunications professionals navigate planned teleconference services transitions over the past decade. But with so many of our former peers limiting or eliminating services over the past year, we’ve seen an unfortunate increase in unplanned transitions, creating undue strain […]

7 tips for successfully working with your conference call operator

conference call operator

7 top tips for successfully working with your conference call operator – from operators with tens of thousands of calls’ experience. Organizations have long relied on teleconferencing for cost-effective, convenient, and accessible internal and external communications, tapping operators to provide polish and professionalism when stakes are high. So, if an operator is the secret to […]

3 recommendations for efficient hybrid public engagements during online meetings

online meeting

For federal, state, and local government or civic groups, public engagement is critical. Whether the rationale is community building, collecting input, or even legally mandated, entities must find simple, equitable methods to engage citizens and other stakeholders – especially now during online meetings – in the business of governance. Today, many government entities employ hybrid […]

Evaluating prospective audio conferencing partners? Don’t forget these 5 ‘must-haves.’

For the past few years, vendors, government, and corporations have been focused on video conferencing – its acquisition, expansion, and adoption – as the solution to remote and hybrid work. In the background, operator assisted audio conferencing has carried on, unnoticed and, seemingly, unchanged. But as telecommunications companies have recalibrated for the years to come, […]